Before filing a warranty claim, complete the troubleshooting steps below. Select the appropriate product component below for troubleshooting steps and additional instructions. If these steps don't fix the issue, you can open a warranty claim by calling our warranty department at 1-888-919-0070 and a product expert will be glad to assist you. You will need a copy of your proof-of-purchase in order to proceed with a warranty claim. Be sure to have the product available and time to troubleshoot the issue with a product expert.