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Help & Support Center

  1. Polygroup Help Center
  2. Tree Support
  3. Frequently Asked Questions

Frequently Asked Questions

  • Glossary and Terminology
  • Tree Basics
  • Lighting Safety Tips
  • Christmas Recycling Program
  • Identify Your Christmas Light Type
  • Finding the Model Number
  • Discoloring and Fading
  • Fluffing and Shaping
  • Storage
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