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SFS Filtration System Troubleshooting

Note: Disconnect the pump from the electrical outlet before performing any troubleshooting pump.
SYMPTOM PROBLEM POSSIBLE SOLUTION
Motor fails to start or kicks on and off. Unit Not Plugged In Unit must be plugged into a 3-wire grounded outlet.
GFCI Breaker Tripped Reset circuit breaker. If problem persists, have an electrician check circuit.
Low Voltage Check line voltage - must be 105 to 125 AC volts.
No flow or low flow through return hose Low Water Level Water level must be within 1” above or below the center line of the Power Filter Inlet
through return hose opening.
Inlet / Discharge Clogged Check for obstructions at strainer basket and in return hose.
Filter Dirty Clean or replace cartridge. Spare cartridges make service more convenient
Filter is not cleaning pool (water cloudy, green, etc.) Chlorine Level Maintain chlorine level between 1.0 and 1.6 ppm
Filter Dirty Clean or replace cartridge. Spare cartridges make service more convenient
pH Level Maintain pH Level between 7.3 and 7.8.
Cartridge Damaged Check cartridge for damage and/or holes. Replace if damaged.
Low Water Flow Check for obstructions at strainer basket and in return hose.
Other Chemicals Required Have water tested at pool supply store. It may be necessary to add other chemicals due to varying water quality in different localities.
Pool Water Very Dirty Run pump more often, but never when pool is in use. Clean filter more often.
Water Leakage Return Hose Adjust hose clamps on cuff, check O-Ring and re-tighten. Check hose for any holes or cracks. Replace if needed. See page #3.
Pump to Volute Housing Tighten screws.
Volute Housing to Filter Check Volute Housing O-Ring for damage.

 

Useful Tips

Symptom 1: Pump will not start or stay on and may turn off suddenly on its own.

  1. Hold down the button "test" If you have a GFCI for 30 seconds, then release the button. Press the reset button to start the pump.
  2. Check another appliance or small device, such as a hair dryer. If that doesn't work, the problem is not with the pump and the client should reset their circuit breaker. If the problem persists, call an electrician to check the circuit.
  3. Is the pump hot? Pumps are protected by thermal overload. If the pump gets too hot, the circuit opens and the pump will stop operating until it cools. Please check in the operating times here. For best results, run the pump at night when the temperature is lower.

 

Symptom 2: There is no water flow or slow water flow:

  1. Check the filter cartridge or replace filter cartridge if needed. Help with the cleaning of the filters can be found in Filter Cartridge Cleaning and Care, under Pool Support, Accessory Instructions and Tips.
  2. Check for obstructions at all sites of the hose. You can also look inside hose for debris.
  3. Check to see as air can be trapped inside the RP/RX canister for CP200-C pump and hoses. Be sure to run the water into the filter canister until it escapes from above the seal top and vent screw before securing it. Fixe and inspect hoses to prevent captured air pockets.

 

Symptom 3: Pump is not cleaning the pool (Murky or green tinted water):

  1. Check the filter cartridge or replace filter cartridge if needed. Help with the cleaning of the filters can be found in Filter Cartridge Cleaning and Care, under Pool Support, Accessory Instructions and Tips.
  2. Check for obstructions at all sites of the hose. You can also see pipe debris inside.
  3. Use a chemical substance float device to release and ensure chemical are being released when the pump is not running. Apply to the pool on a regular basis.
  4. Be sure to NOT use the swimming pool cover when the outside temperature too hot. The covered pool will become hot and will create algae.

 

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