UV Sanitizer not cleaning
If the UV Sanitizer is not cleaning the pool (water cloudy, green, etc.), this could be a failure of the UV tube.
1. Unlock the top cover retainer and check the UV tubes to see if they are operational or damaged. Replace the UV tubes if necessary.
If there is water leakage...
1. Check all connection points and re-tighten. Check the water hoses for holes or cracks and replace if needed.
2. Check the vent screw and O-ring for damage and replace if needed. Lubricate O-rings with silicon lubricant.
3. Check the top cover retainer and O-ring for damage and replace if needed. Lubricate with silicon lubricant.
you may purchase replacement parts at our online store. Contact Polygroup customer service at 1-888-919-0070 if you have any questions or to purchase parts over the phone.