Should you encounter a problem with your Polygroup® Product, please do not return the product to the place of purchase. All Warranty claims must be made directly to Polygroup®. Prior to contacting Customer Service, please first review the Troubleshooting Guide in the Installation Manual, or review the FAQ here. Please review setup instruction videos here. If you are still unable to correct the problem, please contact Polygroup® customer service at (888) 919-0070. Have the product type and your purchase receipt ready. Our Customer Service Representative will assist you in resolving the problem. You may be asked to return all or part of the product for inspection and/or repair. Do not return any product to Polygroup® without a Return Authorization number.
Polygroup® Limited (Macao Commercial Offshore), (hereinafter “Polygroup®”) warrants to the original purchaser only, the Metal Frame Pool against defects in material and workmanship for 90 days from the date of purchase. Original Purchaser must retain proof of such purchase in the form of an original store sales receipt and must produce such upon request by Polygroup® or its designated agents. Warranty claims cannot be processed without a valid proof of purchase. This Limited Warranty applies only to the original purchaser of the product and is limited solely to the repair or replacement of the product, to be decided in Polygroup®’s sole discretion. Consequential damages, including claims for loss of water, pool chemicals, damage, or labor are not covered under this Limited Warranty.
This Warranty will be declared invalid should the Purchaser modify or repair the product themselves or by unauthorized persons; use non-Polygroup® parts or accessories with the product; use the product in contravention of the manufacturer’s Instructions; use improper voltage; abuse the product in any way; or through accident or negligence. Normal wear-and-tear is not covered under this Warranty, nor are acts of God outside the control of Polygroup®. IN NO EVENT SHALL Polygroup®, THEIR AUTHORIZED AGENTS, RELATED ENTITIES, OR EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES. Some states or countries, or others jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety precautions should always be followed, including the following:
READ AND FOLLOW ALL INFORMATION AND INSTRUCTIONS
Keep for Future Reference. Failure to follow these warnings and instructions can result in serious injury or death to users, especially children.
CLOSELY WATCH CHILDREN WHO ARE IN OR NEAR THIS POOL. CHILDREN UNDER 5 ARE AT HIGHEST RISK FOR DROWNING. EMPTY POOL OR PREVENT ACCESS WHEN NOT IN USE.
SHALLOW WATER YOU CAN BREAK YOUR NECK AND BE PARALYZED.
|DO NOT SIT ON OR LAY OVER POOL WALL
YOU CAN BE PERMANENTLY
STAY AWAY FROM DRAINS & SUCTION FITTINGS. YOUR HAIR, BODY & JEWELRY CAN GET SUCKED INTO DRAIN. YOU COULD BE HELD UNDER WATER & DROWN. DO NOT USE POOL IF DRAIN OR SUCTION OUTLET COVER IS MISSING OR BROKEN.
Safety Care for Children
1. Assign an adult to be responsible for watching children in the pool. Give this person a “water watcher” tag and ask that they wear it the entire time they are in charge of supervising children in the pool. If they need to leave for any reason, ask this person to pass the “water watcher” tag and the supervision responsibility to another adult. For replacement of the water watcher tag, Please please visit www.polygroupstore.com
2. Pool presents a drowning hazard even during filling and draining of the pool. Maintain constant supervision of children and do not remove any safety barriers until the pool is completely empty and stowed away.
3. Children, especially children younger than five years, are at high risk of drowning. Drowning occurs silently and quickly and can occur in as little as 2 in (5 cm.) of water.
4. Keep children in your direct sight, stay close, and actively supervise them when they are in or near this pool and when you are filling and emptying this pool.
5. When searching for a missing child, check the pool first, even if child is thought to be in the house.
6. Do not leave toys inside pool when finished using, since toys and similar items might attract a child to the pool. Position furniture (for example, tables, chairs) away from pool, so that children cannot climb on it to gain access to the pool. After using pool, remove water to a level of 1/2 in. (1 cm.) or less.
7. Locate pumps and filters in such a way that children cannot climb on them and gain access to the pool.
Swimming Pool Barriers Very Important:
1. Swimming pool barriers, which restrict access to the pool by small children, may be required by law. A barrier is necessary to provide protection against potential drowning and near drowning. Barriers are not a substitute for constant supervision of children.
2. Keep unsupervised children from accessing the pool by installing fencing or other approved barrier around all sides of pool. State or local laws or codes may require fencing or other approved barriers. Check state or local laws and codes before setting up pool.
3. See latest published edition of CPSC Pub. No. 362 found at www.poolsafely.gov.
Swimming Pool Equipment:
1. The use of artificial pool lighting is at the discretion of the pool owner. Lighting, when installed, should be in accordance with Article 680 of the National Electrical Code (NEC) or its latest approved edition and in consultation with a licensed electrical professional.
2. Keep all electrical lines, radios, speakers, and other electrical appliances away from the pool.
3. Do not place pool near or under overhead electrical lines.
4. All electrical components installed in and/or adjacent to an aboveground/onground residential swimming pool shall be installed in accordance with and shall comply with the requirements of the latest published edition of NFPA 70, National Electrical Code (NEC®) Article 680, Swimming pools, fountains, and similar installations, and any state or local code.
Swimming Pool Awareness Warning:
1. ADULT ASSEMBLY REQUIRED: Care should be taken in unpacking and assembling the pool; this pool may contain accessible potentially hazardous sharp edges, sharp points, or small parts that are a necessary part of the pool’s function.
2. Do not install the pool on a slope or inclined surfaces, on soft or loose soil conditions (such as sand or mud), or on an elevated surface such as a deck, platform or balcony, which may collapse under the weight of the filled pool.
3. TO AVOID DANGER OF SUFFOCATION: Keep the plastic bag used in this product away from babies and children; do not use the bag in cribs, beds, carriage, or playpens. The plastic bag could block nose and mouth and prevent breathing. The plastic bag is not a toy.
4. If a drain or suction outlet cover is missing or broken, do not use the pool. Suction can cause body part entrapment, hair and jewelry entanglement, evisceration, or drowning. Repair or replace the drain or suction outlet cover before allowing the pool to be used.
5. During nighttime pool use, artificial lighting shall be used to illuminate all safety signs, ladders, steps, deck surfaces, and walks.
6. The floor of the pool shall be visible at all times from the outside perimeter of the pool.
7. Keep your pool clean and clear. The deepest part of pool must be visible at all times from the outside barrier of the pool.
8. Post a list of emergency telephone numbers such as the nearest available police, fire, ambulance, and/or rescue unit. These numbers are to be kept near the telephone, which is closest to the pool.
9. Basic lifesaving equipment, including one of the following, should be on hand at all times:
- A light, strong, rigid pole (shepherds crook) not less than twelve feet (12’) [366 cm] long.
- A minimum one-fourth inch (1/4”) [6.35 mm] diameter rope as long as one and one half (1-1/2) times the maximum width of the pool or fifty feet (50’) [15.24 meters], whichever is less, which has been firmly attached to a Coast Guard-approved ring buoy having an outside diameter of approximately fifteen inches (15”) [38.1 cm], or similarly approved flotation device.
10. The pool is subject to wear and deterioration. If not maintained properly, certain types of excessive or accelerated deterioration can lead to failure of the pool structure that might release large quantities of water that could cause bodily harm and property damage.
11. Never allow horseplay, diving, or jumping into or around the pool. Serious injury, paralysis, or death could result when this rule is disregarded. DO NOT ALLOW anyone to swim alone without supervision.
12. Pool shall be located at a minimum distance of 6ft (1.83m) from any receptacle, and all 125-volt 15- and 20-ampere receptacles located within 20ft (6.0m) of the pool shall be protected by a ground fault circuit interrupter (GFCI), where distances are by measuring the shortest path the supply cord of an appliance connected to the receptacle would follow, without piercing a floor, wall, ceiling, doorway with hinged or sliding door, window opening, or other effective permanent barrier, to the inside wall of the pool.
1. Installers shall follow written instructions regarding positioning of all equipment connected to the circulation systems.
2. The installer shall follow written instructions provided for operating the circulation system components.
3. All circulation system components and pumps that require replacement or servicing shall be installed according to the pump’s instruction manual.
4. Circulation equipment shall be installed per manufacturer’s instructions to provide proper mounting and support, to prevent damage from misalignment, settlement, and vibration, and to minimize the potential for the accumulation of debris and moisture. Please refer to pump’s instruction manual.
5. Replacement pump should never exceed the maximum flow rate marked on the suction fitting.
1. The ladder shall be located on a solid base, and the ladder shall be installed per the manufacturer’s instructions.
2. One person on the ladder/stair at a time.
3. This ladder is designed and manufactured for a specific pool wall height and/or deck of the pool.
4. For entry/exit of pool, face the ladder at all times.
5. To prevent entrapment or drowning do not swim through, behind, or around ladder.
6. Remove and secure ladder when pool is not occupied.
Pool covers used for safety barriers shall comply with the latest published edition of ASTM F-1346, Standard performance specifications for safety covers and labeling requirements for all covers for swimming pools, spas, and hot tubs.
For safety sake, ensure the deepest part of the pool is always visible. The user must properly maintain pool water clarity at all times. Check the pH and chlorine levels periodically, and make sure they are within the recommended limits. Additional water treatment chemicals might be needed from time to time. Have the water sample tested by a local pool supply store to determine if additional chemicals are needed. Turn on the pump for at least 6 hours daily, refer to each pool instructions in our helpcenter for recommended pump operating time. Clean and replace filter cartridge frequently. Replace only with genuine Polygroup® / Summer Waves® Brand filter cartridge. Refer to the Filter Pump manual for additional water care information.
1. Entrapment Avoidance: There shall be no protrusions or other obstruction in the swimming area, which may cause entrapment or entanglement of the user. If a suction outlet cover is missing or broken, do not use the pool. Suction can cause body part entrapment, hair and jewelry entanglement, evisceration, or drowning. Repair or replace the suction outlet cover before allowing the pool to be used.
2. DANGER! TO AVOID SERIOUS INJURY OR DEATH, CLOSE THE POOL OR SPA TO BATHERS IF ANY SUCTION OUTLET COVER/GRATE IS MISSING, BROKEN, OR INOPERATIVE.
3. Never play or swim near drains or suction fittings. Your body or hair may be trapped, causing permanent injury or drowning.
4. Never enter the pool or spa if a suction fitting or drain cover is loose, broken, or missing.
5. Immediately notify the pool/spa owner or operator if you find a drain cover loose, broken, or missing.
1. Keep unsupervised children from accessing the pool by installing fencing or other approved barrier around all sides of pool. State or local laws or codes may require fencing or other approved barriers. Check state or local laws and codes before setting up pool.
2. Remove pool ladders before leaving the pool. Children as young as 2 years have climbed up ladders and into pools and drowned.
3. Toys, chairs, tables, or similar objects that a young child could climb shall be at least four feet (4’) [121.92 cm] from the pool. The pump filter system shall be positioned so as to prevent it from being used as a means of access to the pool by young children.
1. Above ground / on-ground residential swimming pools are for swimming and wading only. No diving boards, slides, or other equipment are to be added to an above ground / on-ground pool that in any way indicates that an above ground / on-ground pool may be used or intended for diving or sliding purposes.
2. Do not dive into this pool. Diving into shallow water can result in a broken neck, paralysis, or death.
1. Keep all electrical lines, radios, speakers, and other electrical appliances away from the pool.
2. Do not place pool near or under overhead electrical lines.
1. Keep a working phone and a list of emergency numbers near the pool.
2. Become certified in cardiopulmonary resuscitation (CPR). In the event of an emergency, immediate use of CPR can make a lifesaving difference.
1. Local building codes may require obtaining a building or electrical permit. Installer shall follow regulations on setback, barriers, devices, and other conditions.
2. Safety signs shall comply with requirements of ANSI-Z535 and use signal wording.
3. DO NOT attempt to assemble this pool in adverse weather conditions, windy conditions, or when the temperature is below 60°F.
4. This is a storable pool, which should be disassembled and stored when temperatures are expected to fall below 32°F.
5. The installer shall ensure that all pools and their related components that are installed in an indoor environment shall comply with the ventilation requirements of ANSI/ASHREAE 62 or the latest published edition of Ventilation for acceptable indoor air quality, Table 2, Article 2.1.
6. The placement of the pool and portable pools shall be set up so that they comply with local safety and building codes.
7. WARNING! Competent supervision and knowledge of the safety requirements are the only way to prevent drowning or permanent injury in the use of this product! Never leave your children unattended.
Extra Safety Warning
1.Teach your children to swim.
2. Never dive, jump, or slide into the pool.
3. Adult supervision is always required.
4. Parents should learn CPR.
5. Never swim alone.
6. Keep all electrical radios,speakers and other appliances away from the swimming pool.
7. When you touch the filter, pump, or electrical parts, be sure the ground under your feet is “Bone Dry.”
8. Connect power cords to a 3-wire grounding-type outlet only.
9. Keep all breakable objects out of the pool area.
10. Alcohol consumption and pool activities do not mix. Never allow anyone to swim, dive, or slide under the influence of alcohol or drugs.
11. Severe electrical shock could result if you install your pump or filter on a deck. The pump or filter could fall into the water, causing severe shock or electrocution.
12. Do not install on a deck.
13. Do not use the pool during severe weather conditions, i.e. electrical storms, tornadoes, etc.
14. Be aware of overhead power lines when vacuuming your pool or using a telescoping pole.
15. Do not allow diving, climbing, sitting, or standing on the top rails of the pools.
16. Do not allow roughhousing and horseplay.
17. Do not engage in extended breath holding activities underwater; you may black out and drown.
18. Install a pool ladder(s) or staircase for entry and exit from the pool.
19. Check regularly for signs of wear or loose bolts that could make the pool unsafe.
20. Instruct pool users about the proper use of all pool ladder(s) and staircases.
21. Face ladder going up or down.
22. Allow only one person at a time on the ladder.
23. Remove or secure the ladder to prevent entry to pool when not in use.
24. Check all nuts and bolts regularly to ensure that the ladder stays sturdy.
25. Please contact pool site dealer or manufacturer for additional safety signs if deemed necessary.
26. For pool service, select a certified pool professional. For additional safety information, see www.APSP.org.
Consumer Awareness Booklets and Information Source
CONTACT: U.S. Consumer Product Safety Commission at www.CPSC.gov/cpscpub/pubs/pool/pdf, Pub. #362 “Safety Barrier Guidelines for Home Pools.”
1. The Sensible Way to Enjoy Your Aboveground/Onground Swimming Pool.
2. Children Aren’t Waterproof.
3. Layers of Protection.
4. Pool and Spa Emergency Procedures for Infants and Children.
5. Be Safety Aware Copies of the above brochures are available free from the APSP. Go to: www.APSP.org.
Safety Education Programs and Materials Educational programs and materials (i.e., seminars, workshops, brochures, videos, instructional guides) are available from the APSP, other aquatic safety groups, and by private firms. As a means of communicating useful safety information to pool owners/operators and users, industry members are permitted to provide such information to owners/operators and to request or require owners/operators to sign a statement that they have received, read, and will follow the guidelines.
Other sources of safety information:
ANSI American National Standards Institute
25 West 43rd Street, New York NY 10036
APSP Association of Pool & Spa Professionals
(formerly National Spa and Pool Institute)
2111 Eisenhower Avenue, Alexandria VA 22314
NSPI National Spa and Pool Institute (APSP)
UL Underwriters Laboratories
333 Pfingsten Road, Northbrook IL 60062-2096
NSF NSF International
789 N. Dixboro Rd,
P.O. Box 130140
Ann Arbor MI 48113-0140
ASTM ASTM International (formerly American Society of Testing & Materials)
100 Barr Harbor Drive, West Conshohocken, PA 19428-2959
NEC National Electrical Code (see NFPA)
NFPA National Fire Protection Association
1 Batterymarch Park, Quincy MA 02269
ASME American Society of Mechanical Engineers
3 Park Avenue, New York NY 10016
Risk of Drowning, Entrapment, and Diving Accidents Filtration Systems
Any equipment connected to the circulation systems shall be positioned so as to prevent their being used as a means of access to the pool by young children.
(See the latest published edition of ANSI/ APSP-8 Model Barrier Code for Residential Swimming Pools, Spas, and Hot Tubs.)
Barrier is necessary to provide protection against potential drowning and near drowning, and barriers are not a substitute for the constant supervision of children. (See latest published edition of ANSI/APSP-8 Model Barrier Code for Residential Swimming Pools, Spas, and Hot Tubs.)
Publications are available that describe the risk of drowning, entrapment, and diving accidents. Available publications related to pool safety include the Association of Pool and Spa Professionals’ (APSP) booklets entitled: The Sensible Way to Enjoy Your Above ground/ On-ground Swimming Pool, Children Aren’t Waterproof, Pool and Spa Emergency Procedures for Infants and Children, Layers of Protection, and the latest published edition of ANSI/APSP-8 Model Barrier Code for Residential Swimming Pools, Spas, and Hot Tubs.
All of these components shall be positioned so as to prevent their being used as a means of access to the pool by young children. All safety signs shall be affixed above the water line according to manufacturer's instructions. (See the latest published edition of ANSI/APSP-8 Model Barrier Code for Residential Swimming Pools, Spas, and Hot Tubs.)
POST THIS WARNING NEAR YOUR POOL